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Texas DPS driver license division closed for major update, operations will resume on Tuesday

Texas – In an unexpected but critical move to modernize and upgrade its infrastructure, the Texas Department of Public Safety‘s Driver License Division has announced a comprehensive cessation of operations statewide this coming Friday, September 1, 2023. This abrupt interlude in service is precipitated by essential system updates aimed at enhancing the driver’s license processing platform.

It’s not merely the physical offices that will be affected by this operational hiatus; the department’s customer service call centers will also suspend their functionality. In essence, Texas residents are cautioned that they will be bereft of any driver’s license-related services, whether in-person or telephonic, for the duration of this scheduled downtime.

Operations will resume on Tuesday, September 5, after Labor Day holiday

The cessation in services will not, however, extend indefinitely. Following the Labor Day holiday, a period traditionally synonymous with leisure and respite, normal operations will recommence on Tuesday, September 5, 2023.

Yet, the impact of these updates stretches beyond the brick-and-mortar offices and telecommunication channels. During this period of technological overhaul, various online platforms—namely the Texas by Texas (TxT) and Texas.gov applications—will be rendered inert.

Consequently, the digital cohort of services, including but not limited to the renewal or replacement of driver’s licenses and identification cards, access to driver records, and eligibility verifications, will be unattainable. This online service blackout is scheduled to persist from the initiating date of Friday, September 1, through to Sunday, September 3, 2023.

Read also: Texas vehicle inspection system faces statewide outage, millions affected

Despite the widespread implications of these updates for the general public, it’s imperative to note that law enforcement personnel will remain unaffected. The Texas Law Enforcement Telecommunication System (TLETS), a vital tool for the state’s police officers, will continue to operate unimpeded throughout the system upgrade.

Thus, while the impending changes are likely to cause temporary disruptions and inconveniences for Texas residents, the end goal is geared toward a more streamlined and effective system.

Lillie Fuller

Lillie's love of journalism began at a young age, when she would eagerly devour every newspaper she could get her hands on. As she grew older, her fascination with the power of the press only intensified, and she decided to pursue a career in journalism. Over the years, Lillie has honed her skills and become an expert in her field. She has worked for some of the most respected names in the business, including The New York Times, The Washington Post, and CNN. Her work has been widely recognized and celebrated, earning her numerous accolades and awards.

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